At Zenith Bank Sierra Leone, we are committed to providing the best service to our customers. An important step to help improve our service is to listen to you, our customers, about what can be done to serve you better.
The ATM card has either a magnetic stripe or a processor (or chip) that allows data or information to be stored or processed in it. ATMs are a quick and convenient way to access money in your accounts.
The second you notice/realize that your details or ATM cards have been misplaced/compromised, contact us via email@example.com or firstname.lastname@example.org. Call +23225261914, and we will immediately restore your peace of mind.
Protecting yourself online is easy if you take the time to find out what you can do to stay ahead of hackers and other elements of the criminal web. This is a good place to start. Follow our tips for a worry-free online banking experience.
We truly hope that you enjoy your banking experience with us.
Our operating hours are from 8:00 a.m. to 4:30 p.m, Monday through Friday.
However, you can access your account electronically via Internet Banking and Mobile Banking any time of the day and any day of the week. Also, our ATMs provide round-the-clock access to cash. So while our branches may close, our services are always available.
Internet banking is a real-time solution that allows you to access your accounts 24 hours a day, 7 days a week. You may check your balances, view your account statements and transaction history for your various accounts. You can also transfer money between your accounts, pay your bills, change your password over the Internet all in a secure manner.
Our Internet Banking is easy to use. All you need is a personal computer that is connected to the Internet, any browser of your choice - Microsoft® Internet Explorer and Netscape Navigator/Communicator. Then, open your browser and log on to Zenith Bank Internet Banking website and you are banking online already!
If you are already a customer with Zenith Bank, here are the things you need to do:
Contact your account officer to send you the Internetbanking application form . Upon filling the form , your user access code and password will be given to you. Please read ourElectronic Banking terms and conditions...
As long as you have Internet connection, Simply open your browser and log on to Zenith Bank website and click on theInternet banking. Enter your Customer Access Code, Username and Password at the prompt.
To get started click on the links below and enter your Customer Access Code, Username and Password.
The information you provide is kept strictly confidential. And the latest electronic encryption technology ensures the secure transfer of information over the Internet. Our banking service is safe. Because account security is important to us, we have built safety measures into Zenith Bank which reflect the importance of this issue. You'll be allowed to change your own password, and all information sent and received is encrypted.
Be sure you are connected to the Internet and you are currently logged on to the Internet banking application. If you are on a dial-up connection, viewing statements may be very slow due to the poor Internet connection. However, we encourage you to have patience and click refresh often for the page to show.
The safety and confidentiality of customers' personal information is our top priority. The security system makes use of the latest in technologies, standards, and business practices to guarantee customer security including: Firewall Protection, Password Security and Data Security, Secure Socket Layer (SSL), Audits and Inspections, Data Integrity, and Physical Security.
You can transfer funds 24 hours a day, seven days a week through the convenience of your computer up to the maximum daily transfer limit of ₦150,000 (One Hundred And Fifty Thousand Naira) per account and a maximum daily limit of three transactions per account.
Initial approval usually occurs within a 48 hour period, but may take up to three business days. Once any account has been approved, funds may be transferred at your convenience and will usually take five minutes for transferred funds to be accessible.
The Zenith Bank Inter Account Transfer approval process consists of basic verification of the information that you provided. The ‘To Account’ of the beneficiary account will be checked against the database for validity of the account. The approval process is done to ensure the safety and security of your transaction.